Job Description

 Responsibilities

• Manage assigned customer portfolio of past due/delinquent accounts including liaising with legal counsel and other professionals
• Ensure timely payments from assigned customer accounts
• Provide updates, recovery strategy for delinquent accounts, negotiate repayments from customers
• Prompt follow-up of accounts including customer visit
• Prepare a statement of accounts and reminder letters
• Other duties relating to recovery and/or collection process
• Ad-hoc duties assigned by the Department Manager

Requirements

• At least 2 years’ experience in debt collection from Small & Medium Enterprise Customers. (Candidates with hands-on practical collection experience preferred, experience in credit collection agency or bank collections will be viewed favorably)
• Ability to communicate with SME Senior Management / Bosses
• Able to be firm with good negotiation skills with a passive-aggressive approach
• Understand approach to deal with difficult delinquent accounts and apply strategy to collect.
• Ideally, the candidate should understand the psychology of persuading and inducing debtors to take action.
• Good understanding of legal boundaries and laws relating to credit collection; Knowledge of Litigation Process preferred
• Able to work in a fast-paced environment

For interested parties, kindly email your resume to jenny@bestpetrol.com.sg. We regret to inform that only shortlisted candidates will be notified.